Customer care
Accessibility
Mount Premier wants everyone to be able to browse and shop this website comfortably.
01
Our commitment
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our working standard, and we treat accessibility as an ongoing part of building and maintaining this site rather than a one-time task.
02
What we have done
- Pages use semantic headings, landmarks and labelled form fields
- The site can be used with a keyboard, including menus, the shopping bag, filters and image zoom, with visible focus indicators
- Product images have text descriptions, and colour options are named in text as well as shown as swatches
- Text and controls are designed for readable contrast and comfortable touch targets
- Animation is reduced for visitors whose devices request reduced motion
- Errors in forms and at checkout are announced and described in text
03
Known limitations
The PayPal and card payment fields at checkout are provided by PayPal and Square and are outside our direct control, although both providers publish their own accessibility commitments. If you have difficulty paying, contact us and we will help you complete your order another way.
04
Feedback and assistance
If you have trouble using any part of this website, or need information in a different format, please tell us at MTPREMIERHOLDINGS@GMAIL.COM or through our contact form. Let us know the page and what went wrong, and we will do our best to help and to fix it.
Still have a question?
Write to MTPREMIERHOLDINGS@GMAIL.COM or use our contact form.

