Customer care
Questions, answered.
The things we are asked most often. If yours is not here, we are happy to help.
Orders & payment
We accept PayPal and credit or debit cards. Card payments are processed securely by Square, and your card details are entered directly with the payment provider.
After your payment is verified you see a confirmation page with your order number, and we email a confirmation to the address you gave at checkout. You can return to your order at any time from Order Status.
Contact us at MTPREMIERHOLDINGS@GMAIL.COM as soon as possible with your order number. We will do our best to help if the order has not yet shipped.
No. Checkout is as a guest. Your order number and the email address you used are all you need to check on an order.
Shipping
Standard Shipping: complimentary (3–6 business days). See the Shipping Policy for details.
You will receive an email with tracking details as soon as your order ships.
We currently ship within the United States.
When your order ships we email the carrier and tracking number. They also appear on your order page, which you can open from Order Status.
Returns & exchanges
If something is not right, email MTPREMIERHOLDINGS@GMAIL.COM with your order number and we will arrange the next steps with you. The full details are in our Returns & Refunds Policy.
Email MTPREMIERHOLDINGS@GMAIL.COM or use the contact form with your order number, the item and the reason, and we will send return instructions.
Contact us with your order number and a photograph, and we will arrange a replacement or a refund. You will not bear the cost of our mistake.
Sizing & fit
Each product page has a fit note and a size guide. Tops and women's bottoms use letter sizes; men's shorts and trousers use waist sizes. The full Size Guide covers every category.
Check the fit note on the product page, which says whether the piece runs fitted, regular or relaxed. If you are still unsure, ask us (choose "Sizing question").
Yes. Caps and visors are one size with an adjustable closure.
Products & care
Always follow the care label sewn into each garment. Our Garment Care page has general guidance for each type of piece.
We photograph each colour as accurately as we can, but screens vary, so a colour may look slightly different in person.
Three curated selections from Club Heritage: The Performance Edit for the course, The Heritage Edit for classic clubhouse dressing and The Clubhouse Edit for before and after the round.
Shop the Look presents complete outfits styled from the collection. Choose a size and colour for each piece and add the whole look to your bag in one step. The total is simply the sum of the individual pieces.
Still have a question?
Write to MTPREMIERHOLDINGS@GMAIL.COM or use the contact form.

