Returns & Refunds

If you would like to return an item, contact us at MTPREMIERHOLDINGS@GMAIL.COM with your order number and we will confirm whether it is eligible and how to proceed.

Please contact us before sending anything back so we can give you the correct return instructions.

To be accepted, returned items must be:

• Unworn and unwashed, other than trying on for size
• Free of marks, odours and alterations
• Returned with their original tags attached

Items that do not meet these conditions may be sent back to you or refunded in part.

If you need a different size or colour, contact us at MTPREMIERHOLDINGS@GMAIL.COM and we will let you know the options available for your order.

If you receive something other than what you ordered, contact us at MTPREMIERHOLDINGS@GMAIL.COM with your order number and a photograph of the item and its label. We will arrange for the correct item to be sent or for a refund, and you will not bear the cost of our mistake.

If an item arrives damaged or has a manufacturing fault, contact us at MTPREMIERHOLDINGS@GMAIL.COM with your order number and photographs. We will offer a replacement or a refund.

Once a return has been received and checked, approved refunds are issued to the original payment method (PayPal or the card used at checkout). We will email you when your refund has been issued.

Your bank or card issuer may take additional time to show the refund on your statement.

We will confirm how to send your return, and who covers the cost of return shipping, when you contact us. If the item was damaged, faulty or not what you ordered, you will not be asked to pay to send it back.

Email MTPREMIERHOLDINGS@GMAIL.COM or use our contact form (choose "Returns question") and include:

• Your order number
• The item or items you would like to return
• The reason for the return