Legal
Privacy Policy
What information Mount Premier collects when you use this website, why, and the choices you have.
01
Who we are
This website is operated by Mount Premier ("Mount Premier", "we", "us"). For any privacy question, contact us at MTPREMIERHOLDINGS@GMAIL.COM.
02
Information we collect
Information you give us. When you place an order we collect your name, email address, shipping address, billing address if different, and phone number if you choose to provide it. When you contact us or join our newsletter we collect the details you submit.
Order information. We keep a record of what you ordered, the selected sizes and colours, the amount paid, the payment provider's transaction reference, and the shipping and tracking details for your order.
Technical information. Like most websites, our hosting provider records standard server logs (such as IP address, browser type and pages requested) to keep the site secure and working.
03
Payment providers
Payments are processed by PayPal and Square. Card details are entered directly into fields operated by the payment provider. Mount Premier never receives, sees or stores your full card number or security code.
The payment provider you choose receives the information needed to process your payment and handles it under its own privacy policy.
05
Analytics
We do not currently use third-party analytics or tracking tools on this website. If that changes, this policy will be updated first.
06
Email signup
If you join our newsletter, we use your email address to send you news about collections and products.
You can unsubscribe at any time using the link in any newsletter email or by writing to MTPREMIERHOLDINGS@GMAIL.COM. Order emails (such as confirmations and shipping updates) are sent because you placed an order and are not marketing.
07
How we use and share information
We use your information to process and deliver your orders, send order updates, answer your questions, prevent fraud, meet our legal and tax obligations and, if you have asked us to, send you our newsletter.
We share information only with the service providers who help us do those things: our payment providers, the carriers who deliver your order, our email delivery provider and our website hosting and database providers. We do not sell your personal information.
08
Data handling and retention
We keep order records for as long as needed to provide customer service and to meet accounting, tax and legal requirements. Contact messages and newsletter subscriptions are kept until they are no longer needed or you ask us to delete them. Access to customer information is restricted to those who need it to run the store.
09
Your rights and choices
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to records we are required to keep by law. Depending on where you live, you may have additional rights under your state's privacy laws.
To make a request, write to MTPREMIERHOLDINGS@GMAIL.COM. We may need to confirm your identity before acting on it.
10
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
11
Changes and contact
We may update this policy from time to time; the date at the top of the page shows when it last changed. Questions about privacy can be sent to MTPREMIERHOLDINGS@GMAIL.COM.
Still have a question?
Write to MTPREMIERHOLDINGS@GMAIL.COM or use our contact form.

